Customer Information Gathering – Syspro Web Development

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Customer Information Gathering

Please fill in all the questions to make it easier for us to start the project that has been discussed.

Step 1 of 14

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Product Interest
- Website Corporate
- Website E-Commerce
- Website Landing Page
- Graphic & Copywriting
- Google Keyword
- Email Series
User Profile
Full name*
Full name
Fill in your full name
Sample : Muhammad Saiful Bin Alim
Email*

Fill in your email
Sample : saiful1234@gmail.com
Phone number*
Fill in your phone number
Sample : 012-345 6789
Secondary Contact*
Name Email No phone

Fill in secondary contact name. E.g: Amirah Binti Azlan
Fill in your secondary contact user email. E.g: amirah1234@gmail.com
Fill in secondary contact number. E.g: 012-345 6789

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Company Profile Part 1
Company name*

Fill in your company name
Sample : Rahmat Hias Sdn. Bhd.
Company contact number*
Fill in your company phone number
Sample : 03-123 4567
Company email*

Fill in your company email
Sample : syspro123@gmail.com
Company logo*
Max. file size: 80 MB.
Insert your company logo (.png, .jpeg, .ai, .pdf)
E.g: - Lihat sample

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Company Profile Part 2
Company profile*
Fill in your company profile (background)
E.g: Syspro Web Development is an experienced web design and development company with a passion for all things online! Established in 2011.
Company slogan*

Fill in your company slogan
E.g: Customer Happy, We Happy
Company tagline*

Fill in your company tagline
E.g: Grow business digitally
Company organization chart
Max. file size: 80 MB.
Fill in your company organization chart (if any) (format: .png, .jpeg, .pdf, .doc, .docx)
E.g: - Lihat sample

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Photo of Your Company*
Max. file size: 80 MB.
Company vision*
Fill in your company vision
Sample : To organize the world’s information and make it universally accessible and useful.
Company Mission*
Fill in your company mission.
Sample : Making a company a potential digital direction.
Number of employees*
Select number of employees/staff in company
E.g : 10

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SSM Details*

Fill in your company SSM details (for payment gateway application only).
Sample : (IPxxxxxxxx-x)
Company address*
Alamat Address Line 2 Bandar Negeri Poskod

Fill in your company address
E.g: 294A, Jalan Sultan Nazrin Shah, Medan Gopeng, 31350 Ipoh, Perak
Company policy*
Fill in your company policy
E.g: Personal, returns, shipping, warranty
Operation hours*
Fill in your company operation hours
E.g: Monday - Saturday (9 Am - 6 PM) I Sunday (Holiday)

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Youtube Channel

Fill in your company Youtube channel
E.g: Syspro Web Development (can attach along with youtube link)
Facebook page name*

Fill In your company Facebook page name
Sample : Syspro Web Development (attach along with Facebook link)
Instagram account name*

Fill in your company/product Instagram account
E.g: @SysproWebDevelopment
Do you have a physical office or home business?*
- Physical business site
- Work from home
Fill in your answer (we will include your map if business physically office exist)
E.g: Yes I have a physical office @ No I'm just home business.

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Website Information Details
Do you have website?
Website address

Fill in your website address (if available)
E.g: www.azamhias.com
Suggest 3 domain name

Please suggest 3 domain names before confirmation, we will register when any of this is available
E.g: pintuputih.com, coklatmerah.com, pagarhitam.com
Purpose of your website
Fill in your purpose
E.g: To increase more sales & attract prospect
I need this website because
Fill in the reason why you need this website
E.g: To attract more customers
My website target Is
Select your target audience
E.g: - B2B / B2C / Both
What kind of ideas should graphic elements convey on the web?
The concept of your website design
E.g: Fruit, baby, flower design. Lihat sample
Logo & image guideline
Explain detailed guideline on logo
E.g: Have bubble image, bold fonts and blue,orange and green color
Testimony of the customers
Max. file size: 80 MB.
Fill in any customers testimony (if available)
E.g: Insert screenshot WhatsApp, comment or related
10 portfolio company
Max. file size: 80 MB.
Fill in your sample work (if available)
10 Frequently asked questions (FAQs)
Fill in the frequent asked questions (FAQs) and answer about your product/services
E.g: What is your operating time? We operate every day except Wednesdays from 10 am to 9 pm.
Language to implement
- English
- Malay
Choose language to implement into website

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Website Ecommerce
Identification card (IC) number

Identification card (IC) number Fill your IC number (payemnt gateway)
E.g: 68xxxx-xx-xx12
Bank name
Full Name
Your Bank Name
E.g: Maybank, Public Bank, Bank Islam
Bank account number

Your personal bank account number (payment gateway verification)
E.g: 1234xxxxxxxx
Bank account statement header personal (header info only)
Max. file size: 80 MB.
Sample header for register payment gateway
Company bank name

Your company bank name
E.g: Maybank, Bank Islam
Company bank account number

For payment gateway registration only
E.g: 1234xxxxxxxx
Bank account statement header company
Max. file size: 80 MB.
Your company bank statement header (sample header for register gateway)
E.g: - Lihat sample
Courier

Courier use
E.g: J&T, Pos Laju,
Cost shipping

Shipping cost RM per kg (for initial setup only)
E.g: RM 5.00 per kg
Return Policy
Max. file size: 80 MB.
Your company return policy (if available). https://www.privacypolicygenerator.info/ (click this link)
Product list infomation, please send your email

Please send your Gmail address so that we can invite you to the sheet. (will send the sheet later)
E.g: abc123@gmail.com
Area coverage
Choose which area did you cover
E.g: Perak

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Product List Info (Google Sheets)
Product Image
Max. file size: 80 MB.
Product Name
Product Colour
Product Category
Original Price
Sales Price
Stock
Weight
Wide
Length
Shipping / Postage Fee
Area Coverage

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Landing Page Information Details
Do you have domain name?
List domain name suggestion

example: domain.com/ domain.my / domain.com.my
Purpose of Landing Page
I need this Landing Page because :
Landing Page Target
Graphic Elements Ideas
Image Guidelines & Logo Branding (if any)
Fonts, Colour Scheme, etc.
Number of Employees
Facebook Page Name

Fill in your Facebook page if available or Facebook page name you wanted to be named.
Instagram Name

Fill in your Instagram name if available or Instagram name you wanted to be named.
Youtube Account

Fill in your Youtube Account name if available.
Purpose of Website
Target Website
Context you wish to bring your product / service
Product Name
Language
- Malay
- English
Testimony
Max. file size: 80 MB.
Portfolio
Max. file size: 80 MB.
Frequently Ask Question
Up to 10 Questions

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Social Media Marketing Information Details
Purpose of Social Media Marketing
I need this Social Media Marketing because :
Social Media Marketing Target :
Graphic Elements Ideas
Image Guidelines & Logo Branding (if any)
Fonts, Colour Scheme, etc.
Facebook Page Name
Instagram Name
Which social media platform do you want to focus on?
- Facebook
- Instagram
(Refer question 1) if have , how many visitors visit your social media?
Who are your Target Customers?
Do you have a physical business site or just work from home?
How many customers know your brand / business?
Are customers easy to connect with you?
How do you promote / advertise your products / services?

(if there was ever social media and there never was)
Testimony
Max. file size: 80 MB.
Portfolio
Max. file size: 80 MB.
Frequently Ask Question
Up to 10 Questions
Do you have a website or blog? If have, is it related to your social site?
Whatsapp Link
State phone number
Website Link
What products / services you want to promote?
What context do you intend to promote your products / services?
Language
- Malay
- English

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Product Details
Product Description
Product Benefit
Price / Unit
Shipping / Postage Fee
Service / Availability Area

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Product Information
Company Organization Chart
Max. file size: 80 MB.
Company Profile
Tell us about your company
Have you ever use Google Adword for promoting your product / service?
If yes, then you may give some example of your keywords used.
Product that you want to promote
If you have any campaign that want to run for, please state :
State Name, Duration and Target Audience
Context do you wish for to promote your product / service
Budget Per Day
Duration Ads Running
What's your main advertising goal?
- Get more calls
- Get more website sales or sign-ups
- Get more visits to your physical location
Business Name
Advertise Location
- Advertise near an address
- Advertise in specific postcodes, cities or regions

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Product Information
Context for your email
Target Audience
Features of your products / services
List up to 8
Testimony
Max. file size: 80 MB.
Portfolio
Max. file size: 80 MB.
Link for CTA

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