There are total two ways for handling the refund request.

1. Earn Points

Product Assigned Points: When a user makes a refund request for that product which has some of the assigned points then after refunding the amount, the earned points will be deducted from his/her account.

Per RM Spent Point: When a user makes a refund request for an order from which he/she earned points, then after refunding the amount, earned points will be deducted from his/her account.

2. Deduct Points:

Product Purchase through Points: When a customer makes any refund request for that product which has been purchased free of cost(by using his/her points) then after refund request, deducted points will be refunded to his/her account.

1.  About Redeem Points Conversion – In this setting Merchant can set the amount required for converting reward points to generate the coupon. For example, if you have set the value 1, the point will be equivalent to RM1 (for your site) and if any user has 50 points then he or she will get the coupon amount of RM50 after converting it from My Account section.
2. About Per $ Points Conversion – Let’s take an example if Merchant has set the RM1 = 1point (for their site) and any customer will purchase any product with RM50 then he or she will be rewarded with 50 points.
3. About Enter Product Points – From here Merchant can select some product and can set the Points for a particular product, and if any user will purchase that selected product he or she will be rewarded with those Points.

After activating Syspro Ultimate Points & Rewards extension, please save the permalinks.