How to Enable or Disable Customer Receipt Notifications?

What is Customer Receipt Notification?

• Customer Receipt Notification is a setting that allows merchants to send receipt email to customers globally or per collection.

What is the difference between Global Setting and Collection Setting?

• Global Setting – All collections will automatically receive email receipt notification. The Customer Receipt Notification feature is ON by default. You can switch OFF for Collection Setting.
• Collection Setting – You can select your preferred Collection(s) that you wish to activate the Customer Receipt Notification feature.

How do I switch from Global Setting to Collection Setting for Customer Receipt Notification?

• From your Billplz dashboard, click account settings.

• In your account settings, under Email Notifications, the Customer Receipt Notification global setting is ON by default. This means that you are automatically on Global Setting.

• Click on Billing

• Select which Collection you wish to activate Customer Receipt Notification.

• Click on Email Notification.

• Switch to ON.