Archives: Review Forms

What is an Aggregated Review Form? Customer Review (CR) plugin collects reviews via aggregated review forms. This article explains what is an aggregated review form and how it is different from traditional review forms. An aggregated review form is a review form that supports collection of re...

How to Set Up Review Form Templates In the review invitations that your customers will receive after ordering from you, they will be asked to rate the quality of the product or service that they have purchased and the overall experience of the purchase from your store. If they decide to give the...

How to Change Product Images on Test Review Forms? The plugin offers a possibility to test emails with review invitations and corresponding aggregated review forms. If you send a test review invitation, the plugin will create and send an email using the current formatting defined in the settings...

Is It Possible to Remove "Anonymous" Option from Reviews? Aggregated review forms offer customers several options for displaying their names next to reviews. One of the options is to leave an anonymous review. We understand that some shops would strongly prefer to have real customer names nex...

Is It Possible to Change Domain of Aggregated Review Forms? Aggregated review forms are hosted on cusrev.com domain. However, some businesses are interested in a possibility to use their own domains for aggregated review forms. Early versions of the plugin did not use the concept of aggregate...

Reviews with No Name If you receive reviews without any customer name (not even 'Anonymous'), please check details of WooCommerce orders corresponding to these reviews. If no customer name is specified in a WooCommerce order, the plugin will not be able to populate any name in the review.

Errors When Posting Reviews to WordPress After a customer submits an aggregated review form (What is an Aggregated Review Form?), the form attempts to post reviews to WooCommerce. If transmission of reviews to WooCommerce fails, the store owner will receive an automatic notification to the email...

How to Add Shop Reviews to Review Forms Our plugin uses aggregated review forms for collection of reviews about multiple products at once. These forms offer a simplified user interface for your customers that helps to receive more reviews. If you are interested in learning how to configure the a...