Archives: Replies to Reviews

How to Notify Customers About Replies to Reviews If you reply to a customer's review (see How to Reply to Reviews?), the plugin will automatically send an email to the customer to notify them about your reply. The automatic notifications require the following prerequisites: The review was ...

Reply could not be published to CR portal. Error 500 (Token used before issued) The error 500 "Token used before issued" when replying to to reviews (see How to Reply to Reviews?) is usually caused by wrong time settings on a web server. If the clocks on your web server are ahead or behind of th...

How to Reply to Reviews? The plugin supports two types of reviews: Products reviews (related to products)Store reviews (related to a store overall) A store manager can reply to both types of reviews. Additionally, it is possible to publish verified copies of replies to the store's page on&...