Archives: Trust Badges

Number of reviews on Trust Badges does not update You have activated and configured Trust Badges for your store. After receiving new reviews, the number of reviews and ratings shown on your Trust Badge does not update. This could be caused by the following reasons: All Trust Badges are cached...

Missing Reviews on Trust Badges After Changing Domain If you use Trust Badges to showcase verified reviews and have recently changed domain of your store, you might notice that reviews disappear from Trust Badges. It could be a change of the main domain or just a new subdomain (e.g., www vs non-...

Reviews Count on Trust Badges is Incorrect You might notice a discrepancy between the count of reviews shown on Trust Badges and the count of reviews shown on your shop's page at www.cusrev.com. There are several reasons that might cause this discrepancy. Please check if you are using an...

Trust Badges Activation Error - Page Name is Already in Use If you receive the error message 'Trust badges activation error: PAGE_NAME is already in use. Please enter a different page name.' after trying to save settings on the Trust Badges tab in the plugin's settings, it me...